Shipping & Returns

Satex Sdn Bhd is not be responsible for lost shipment during the return transit.

Customer will received their refund within 7 days after the return product/goods is received and examined.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund.

Please return your purchase to the following address:
Satex Sdn Bhd
Lot 14014-14015 Metrocity's Commercial Center,
Jalan Matang, 93050 Kuching, Sarawak

Email : mysatex@gmail.com

Call us at 082-646112 or Whatsapp us at 016-8793275 for inquiries.